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RESIDENTIAL INTERNET

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RESIDENTIAL PHONE

30-40 Mbps $46.95 per month

50-60 Mbps $56.95 per month

100-110 Mbps $106.95 per month

Without Internet @ $25 per month

Bundled with Internet @ $71.95 per month

A Understanding Best Effort vs. Dedicated Service

Best-effort plans:

A best-effort Internet connection grants us access to the Internet so we can do amazing, magical things. These plans are “best-effort” because they’re typically shared data lines amongst the customers in your area. You share the same uplink to your Internet Service Providers as your neighbors, and as such, your upstream link fluctuates with the traffic your neighbors push over that same stream.

For most consumers, best-effort Internet plans are a great option because they’re readily available and they fulfill the expectations of service for many: you can check email, play games online, and watch most streaming content to name just a few generic actions. The best thing to do as a general consumer is to choose an “up to” plan that gives you enough bandwidth to do your most strenuous tasks.

A “dedicated” internet plan.

The “best effort” plan is always going to be risky in a scenario where urgency of data delivery matters. In the case of critical business connectivity, the method with the most reliability would be using a “dedicated” line.

A dedicated line is exactly what it sounds like: data drawn directly between you and your ISP that is committed to you, and only you. If you have a 20 Mbps dedicated line, for example, you are receiving 20 Mbps all the time regardless of your neighbors traffic.

Consider the following scenario: It’s 8PM on a Wednesday and you are at home relaxing when you receive a call from one of your biggest clients. They are several time zones away and need your help with a deal-breaking issue right away.

No big deal. You grab your laptop and access your Virtual Private Network (VPN) into your office computer. A few tasks later, you’re on your way to fixing the issue. You send an email to the client saying “crisis averted” and you go back to your evening.

If your business’ line is a best-effort service, there’s a decent chance you will have some problems. Eight o’clock in the evening is a typical ISP rush hour and everyone is online watching Netflix, playing games, and downloading their favorite album. Do you want your biggest account in jeopardy because someone on the same data line as you is Skyping their mother or streaming the latest reality TV show?

Different plans for different needs

Dedicated high-speed internet lines typically cost more than a best effort line for obvious reasons. You are using more resources, and so it’s only fair you pay a little more. Every last byte of that pipeline is yours though, so for many it is worth every penny.

FEES

Deposit: varies, refundable Service Charge: $15.00 Residential, $50.00 Commercial
The Cooperative generally keeps the deposit for a period of one year. Two point sixty five (2.65%) percent interest is earned on the deposit during that one-year period. Upon completion of the year of service, the deposit and interest it has earned is applied to the consumer’s account. In the event the Cooperative decided to keep the deposit for more than one year because satisfactory credit has not been established, interest will continue to be earned on the deposit during the additional time it is kept. If the consumer moves to a different location before the one-year is complete, the deposit and interest will be transferred to the new location.

REFUNDS

In the event a consumer discontinues electric prior to the usual one year period that the deposit is kept by the cooperative, the deposit will be cancelled, interest prorated for the time the deposit was in effect and the deposit amount plus interest earned, will be applied to the closing bill and any remainder mailed to the consumer during the month following determination of the closing bill.

LETTER OF CREDIT

The cooperative will accept a satisfactory letter of credit from the new consumer’s previous utility in the lieu of the residential service deposit.

GUARANTOR/CO-SIGNER

In the event that a new consumer is unable to pay the required residential service deposit, Kit Carson Electric will allow the new consumer to initiate service in his/her name through establishment of a written guaranty by a consumer in good-standing with the Cooperative, The Guarantor will be required to come into our office with the new consumer and sign a written Guaranty of responsibility for the billing assessed to the new consumer for a minimum of twelve months. In the event, the new consumer will still be responsible for payment of the required membership and non-refundable server charge fee at the time the appropriate service order is issued. If the new consumer’s account becomes delinquent within the twelve months the Guaranty is in effect, both the Guarantor and the new consumer will be liable for the total due plus any attorneys’ fees incurred by the Cooperative in connections with the collection efforts on the account.

RIGHT OF WAY EASEMENTS

All necessary and required Right-of-Way Easements will be obtained by the consumer. Each easement must be signed with the proper legal signature and mailing address of the person granting the easement, each easement must contain the correct legal property description, including the tract number, map number and survey number. When available, a survey plot should also be made available to the Cooperative by the consumer. Each easement must be properly notarized.

ELECTRICAL PERMITS

All permits required by the State of New Mexico and the Cooperative must be received by Kit Carson Electric before the new service order can be released from the engineering department.

LINE EXTENSIONS

The Cooperative presently allows one-half of the average investment of total plant per consumer for new line extensions. The cost for either overhead or underground electrical construction is based on a per foot per phase cost determined by the Cooperative each year. The consumer is responsible for all required trenching for the underground electrical service. All trenching and back-filling must be done in accordance with Kit Carson Electric specifications. The Cooperative may inspect secondary underground installations made by an electrical contractor prior to covering the wire. If a consumer requires more than a 10KVA of transformer capacity for his/her special use, the 10KVA is allowed at the regular monthly customer charge. Anything over 10KVA will be charged additionally per KVA. It is the responsibility of the consumer to identify and show on the site plan the location of all utility lines (gas, electric, water, sewer, etc.). No structures may be built over or under an existing electric lines or within the easements granted to Kit Carson Electric.